There are a couple of ways you may receive this error; you may be unable to access our website at all, or you may only be blocked from accessing our free-trial. This usually occurs when a user is attempting to use Sauce Labs from a country in which we are not doing business or in which access has been restricted.
We make occasional exceptions, however. If you see this error and would like us to consider you or your company for such an exception, feel free to reach out to us at firstname.lastname@example.org. Be sure to include whether or not you are working with a team or organization who has an existing Sauce Labs account, you are new to Sauce, or if you'd like to have access to a free-trial. A Support engineer will be with you as soon as possible.