Adding a User
If you are an Org Admin, you can invite an existing user to your organization via the Team Management UI in your dashboard. First, log into your Sauce Labs Dashboard and then click on Team Management under Account in the upper right hand corner of your dashboard. Then under the Users tab, click on the blue + on the right.
Here there are 2 tabs.
The Manual Entry tab allows you to create a new user for your organization. Provide a unique username and password for your new user, and select a Team if needed. Choose a role for the new user (Member, Team Admin, or Org Admin). More can be found on Team Management roles here.
The Invite Via Email tab provides a way to create a brand new user for your organization, or invite an existing Sauce Labs user to your organization, via email invitation. Enter a valid email address for the new user. Choose a User Role (Member, Team Admin, or Org Admin). Select a team for the user if you wish, and then click Send Invite.
After the user receives an email, they can accept the invitation, after which they will lose access to their previous organization if they were an existing user.
More info can be found via our official documentation here.
Deleting a User
You have the ability to deactivate a user within your organization via Team Management in your dashboard.
First, log into your Sauce Labs Dashboard and then click on Team Management under Account in the upper right hand corner of your dashboard.
Then under the Users tab, check the box next to the user you wish to deactivate.
Then under “Users Selected” click the dropdown and select “Deactivate User”.
If you are experiencing issues trying to create a new account via Single Sign-on, and need to delete a trial account, or simply wish to delete an incorrectly created account, please open a ticket with our support team here for assistance.
If you would like to permanently delete your own account and related data in accordance with GDPR or CCPA regulations, you can visit: