There is a max amount of tunnels that an organization can start at any given moment.
The number you will receive is dependent on the org's concurrency (CCY) limit up to a point.
The way this is determined is:
- Every org has at least 5 tunnels
- If the org's CCY is anything in between 5 and 30 it will give you whatever the CCY is.
(Example: 15 CCY will get 15 tunnels) - After 30 CCY the tunnel limit will stay at 30.
NOTE:
If set up correctly, a single tunnel should handle the load of around 100 concurrent tests.
The exact number, however, can depend on things like bandwidth, size of assets, among other things.
General guidelines can be seen here:
https://docs.saucelabs.com/secure-connections/sauce-connect/system-requirements/