If you have forgotten your password, follow these steps:
1) Go to the login screen (https://saucelabs.com/login)
2) Click the "Forgot Password" link
3) Type in your Sauce username and click Send.This will send an e-mail to the e-mail address associated with that Sauce account.
IMPORTANT: You must use your Sauce username here, not your e-mail address. If you have forgotten your username, send e-mail to firstname.lastname@example.org, and provide your e-mail address. We will respond with your username(s), and then you can use the Forgot Password feature.
(For the curious - the reason you can't use your e-mail address with the Forgot Password feature is that we used to allow you to have multiple Sauce accounts linked to the same e-mail address. Therefore, your e-mail address is not enough information to uniquely identify your account.)