If, after being invited to join a sauceLabs team account, you see the error message:
You can't convert '<your_account_name>' to become a sub-account of '<parent_account_name>'. These are the same accounts!
...this indicates that the machine you are currently using is already logged into Sauce Labs as an existing user.
- If you're trying to join a team with an existing Sauce Labs account, please have the team's account admin contact help@saucelabs.com with a request to migrate the account over to the team.
- If you have an existing Sauce Labs account but are trying to join a team with a new account/e-mail address, log out of the current account and try accessing Sauce Labs via the account verification link from the e-mail again