Unexpected Rate Limiting Error Messages

When accessing the Sauce Labs REST API, you may receive a response message telling you:

 {"message": "API rate limit exceeded for some_username. See rate-limiting section in our API documentation."}

This happens when you exceed the number of allowed requests to our API for a certain time period.  You can find the actual limits here.

If you're certain you're not exceeding those limits, check who the rate limit message is for.  If, instead of a username, it contains 'public:' followed by an IP address:

{"message": "API rate limit exceeded for public:192.111.222.33. See rate-limiting section in our API documentation."}