Billing and Accounts

Account Issues

• Email Verification Problems
• How can I change my Sauce Labs username?
• How can I extend my free trial with Sauce Labs?
• How to add or delete a user account
• How to Move a User to a Different Organization
• Moving a free-trial account into your company account

Billing

• Calculating the Minutes Used by Parallel Testing
• Exceeding the Testing Minutes Allocated to Your Plan
• How can I download invoices for my subscription?
• How to cancel your subscription
• How to downgrade/upgrade your subscription
• Unable to Subscribe to a Paid Plan or Upgrade to Another Paid Plan