We’re thrilled to share with you the new and improved Sauce Labs help desk! The goal is to improve the Sauce Labs user experience and provide a more centralized portal for forums, documentation, announcements, and anything else noteworthy about our products or services.
For new and experienced users, this should be your first stop if you need help from our support team or have questions about products, documentation, or features. For folks just getting acquainted with Sauce Labs, we encourage you to poke around, but also visit our website to find more general information on our offerings.
The forums tab is where you’ll find fellow users discussing Sauce OnDemand, Sauce Scout, Sauce Builder, and Selenium. We organized each of these topics into easy-to-navigate sections, and we encourage you to ask and answer questions. To log an issue, bug, or question, just email us at firstname.lastname@example.org or submit a request using the tab above and someone from our support team will get back to you shortly.
We hope you like using the new help desk and encourage you to submit feedback on how we can make it even better. We look forward to hearing from you!
The Sauce Labs Support Team
Jean Sandberg October 18, 2013 • Knowledge Base (Under Construction) / Automated and Manual Testing
Santiago Suarez Ordoñez March 31, 2012 • Manual Sauce / Error Reports
Santiago Suarez Ordoñez February 27, 2012 • 9 • Sauce Connect / Advanced Topics
Rodrigo Campos January 31, 2012 • 6 • Automated Sauce / Advanced Topics